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2nd Annual EMEA Telecoms Marketing and Customer Experience Forum

Bringing Together Marketing Leaders from Telecom Operators Across the EMEA to Share Major Accomplishments and Innovations in Marketing Services and Strategies

8-9 June 2017
Barcelona, Spain

Why You Should Attend

2nd Annual EMEA Telecoms Marketing and Customer Experience Forum

Operators have invested heavily in their infrastructure over the past three years, with CAPEX set to increase further to support mobile broadband network deployments. Additionally, 4G is now being built out more rapidly than was the case with 3G. However, this magnitude of investment will be dependent on operators continuing to diversify their revenues, and developing new digital services and more sustainable business models.

This EMEA Telecoms CMO Forum is the premium event to bring together leading telecom operators with specialist service providers in an intimate environment for a focused discussion of key drivers shaping the industry. This unique strategic forum is aimed at capitalising on investments made into upgrading infrastructure and achieving a ROI through smart and effective marketing strategies.

Key Topics

  • Reduce customer churn through predictive analytics and effective CRM
  • Grow your company brand across all social and digital channels by telling a story
  • Boost customer loyalty through real time marketing; Give your customers what they want when they need it
  • Explore how you can create a strong relationship with your customers through social and online strategies
  • Develop a 360° of the consumer to create incredible customer experience on your network

  • Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.

    Event Sponsors
    Business Insight
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    Agile Content
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    Telecom Business Transformers
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    Event Partners

    Practical Insights From

    Markus Golder

    James Stoker
    Marketing Director Europe and Middle East

    Hasan Askarov
    Head Marketing Intelligence Unit

    Hussam Baday
    Sudatel Telecom Group

    Surajit Das
    Global Commercial and Marketing Director
    Lebara Mobile

    Borko Crnogorac
    Sales and Marketing Director for SMEs
    Telekom Srbija

    Stefano Labriola
    Head of User Experience and Digital Development

    Vincent Poulbere
    Marketing & Digital Marketing Director
    SFR Business

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    Voice of Our Customers
    Latest Conference News & Resources

    • “I walked away with a gazillion ideas! Absolutely loved it.” GM Corporate Communication STC
    • It’s been very inspiring and interesting both those presentations that we have had here and also the meetings and all the networking that we can do at the forum. I would definitely recommend this event to my peers and colleagues. Chief Executive Officer Vodafone
    • The Fourm was excellent opportunity to explore different practices among different Telcos Sr Marketing Manager Etisalat
    • A perfect event for vendors to meet CTOs and their team. The 121 meetings and extremely effective and valuable. VP Sales Teoco Corporation

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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Melini Hadjitheori

    PO Box 24797
    CY-1304 Nicosia

    +357 22 849 308
    Fax: +357 22 849 394