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Operational Resilience and Business Continuity Management in the Financial Sector

Gain insights from lessons learned throughout COVID-19 and use this to shape operational resilience and BCP

19 October-21 September 2020
Canary Riverside Plaza Hotel, London, United Kingdom

Conference Workshop

Operational resilience: The new frontier for operational risk?

This workshop will look at operational resilience within the scope of the operational risk framework.

Workshop Moderator: Michael Sicsic, Michael Sicsic

Company: Sicsic Advisory

Why You Should Attend

Operational Resilience and Business Continuity Management in the Financial Sector

Canít physically attend this conference? Donít worry whilst your ability to travel may have been restricted we know your appetite for key business insights remains; our Live+ digital platform has you covered. Take advantage of our online live stream of the event, enabling you to attend all event presentations remotely; engage with speakers, take part in polling and benefit from the Q&A. In additional all presentations will be available on-demand, hosted on our digital platform for your to re-visit and continue to access for up to 6 months post event. Your content, your way. Register now HERE!


This marcus evans conference will look at how financials should respond during times of stress with an advanced operational resilience frameworks and processes for outsourced and digital channels to maintain service to clients in the financial markets. The meeting will cover industry and regulatory responses along with case studies on how to maintain business and cyber resilience during an outage, a change management programme as well as shock from the resolution of a large market infrastructure.


This comes at a time where regulators are placing increased pressure on financial firms to maintain operational resilience during times of stress. It is essential that financial firms are absorbing shocks and most importantly maintaining service to clients. However, this is a highly challenging task as the risk of a compromised service has increased in the financial market due to the rise in service being provided through digital and outsourced channels.


Key Topics

  • Hear how financial regulators are driving practises around operational resilience and industry response to measuring resilience
  • Maintain operational resilience when technology is compromised particularly during change management programs in financials
  • Manage vendors and outsourcing with adequate controls and SLA’s to ensure consistent service to customers
  • Address other top incidents threatening operational resilience in the financial markets such as cyber risk, data breaches and resolution of large market infrastructures
  • Previous Attendees Include

    ABSA Capital
    Banca IMI
    Banco Sabadell
    Bank of England
    Barclays Capital
    BNP Paribas Ltd
    Daiwa Capital Markets
    Deutsche Bank
    Federal Reserve Bank of New York
    Global Valuation Limited
    JP Morgan
    Jyske Bank
    Lloyds Banking Group
    National Australia Bank
    Nomura International PLC
    Royal Bank Of Canada
    VTB Capital PLC

    Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.

    Event Partners

    Practical Insights From

    David Phan Dinh
    Head of Operational Risk
    Rothesay Life

    John White
    Business Continuity Manager
    Lloyds of London

    Kurt Neilson
    Head of Third Party Relationship
    Aegon UK

    Andrew Rogan
    Director, Capital Markets
    UK Finance

    Stefan Ward
    Chief Risk and Compliance Officer
    Clear Bank

    Tara Kenny
    Head of Operational Resilience
    Lloyds Banking

    Julien Haye
    Global Head of Non Financial Risk
    Fidelity International

    Nilesh Varu
    Group Operational Resilience
    Lloyds Banking

    Click Here For Full Agenda

    Voice of Our Customers
    • “Excellent event! Very complete seminars!” Banco Popular Dominjeno
    • “High level of subjects. Good interaction between speaker and audience.” ING
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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Alexia Mavronicola

    marcus evans Cyprus
    9 Dimostheni Severi Str.
    Nicosia, 1080

    +357 22 849 425
    Fax: +357 22 849 394