marcus evans europe conferences

E2E O2C: Customer Experience, Digitalization and RPA

Innovating towards superior customer experience and increasingly robotized E2E value chain

23-25 Sep 2019
Radisson Blu Amsterdam, Netherlands

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Conference Speakers

Gerrit Eisenmenger
Head of Global Customer Service; Polyolefins

Cecilia Cartier
Customer Care Strategy & Operations Lead EME

Berangere Ducimetiere
Digital Self-Service Director
Schneider Electric

Eric Thalmann
Director Customer Service Central European Region

Dodo Pedersen
First VP, Head of Customer Journey & Process CoE
Danske Bank

Maciej Obuchowski
Robotic Process Automation Manager
Arla Foods

Rachel Oosterwijk
Global Process Owner O2C

Filip Vandenbroecke
Program Manager - Robotics Process Automation
ING Belgium

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General Enquiries

For all enquiries regarding speaking, sponsoring and attending this conference contact:

Constandinos Vinall

marcus evans (Europe) Ltd
PO Box 24797
1304 Nicosia, Cyprus

+357 22849 380
Fax: +357 22849 394

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Innovating towards superior customer experience and increasingly robotized E2E value chain. Find out more.